How to Find a Reliable Auto Shop

Posted: Jul 10, 2019
Author: Country Town Tire & Auto Service Center

Here at Country Town Tire & Auto Service Center, we understand that dealing with car trouble is stressful. When in a high-pressure situation, it can be difficult to think critically, and it’s tempting to go with the first repair shop you find just to get back on the road faster. This is why our team recommends looking for a reliable auto shop when your vehicle is running fine, so that when an emergency arises you’ll be able to take your car to a team you already trust to do the work for a fair price. Our team has put together some strategies to help you find a quality auto shop for your vehicle.

• Check Online Reviews- A great place to start your search for an auto shop is on the web. Search for online reviews of mechanics in your area to get a sense of which ones look promising. Once you have a few candidates, you can then contact them by phone or in person to ask further questions.
• Play 20 Questions- When talking to mechanics, don’t hesitate to ask them any questions that you have. It is your right as a consumer to know all the information you need to make sure that your car is taken care of, so go ahead and ask about their credentials, experience, and warranty policies.  We at Country Town Tire & Auto Service Center recommend looking for shops that offer extended warranties on parts and offer customer guarantees.
• Make the Shop Explain it So You Understand- Whether you are currently experiencing car trouble or are shopping around to be prepared, we at Country Town Tire & Auto Service Center encourage you to make sure that the mechanics you speak to are willing to explain problems with your car in a way that you understand. Unscrupulous auto shops have been known to overload their customers with a lot of technical jargon in order to scare them into paying more, or agreeing to work they don’t need. To avoid this, ask your mechanic to explain it as many times as you need in order to understand the issue—and if it takes them too many attempts, you might want to move on to someone else.